May 2026 - Aug 2026
SaaS components
Secure Browser
Including the Browser client, API, onboarding app and teacher dashboard
99.994% uptime
90 days agoToday
Secure Apps
100.000% uptime
90 days agoToday
Integrations
Canvas integration
Operational
Brightspace integration
Operational
Moodle integration
Operational
Surfconext
Operational
Kennisnet Entree
Operational
Integrated Parties
Microsoft Azure
The cloud service that deploys virtual machines that can be used by students during exams (Azure deployments).
Operational
Miscellaneous
Phone service
The Schoolyear support phone line
Operational
Website
The Schoolyear website
Operational
Recent notices
Outage
Reduced availability core services
Affected services:
Secure Browser
Secure Apps
Resolved
The issue seem to be completely resolved now. We will follow up with a post-mortem as soon as possible.
Aug 17, 10:34 AM
Monitoring
After making changes to our database infrastructure, all services seem to be available again. We will continue to monitor the situation and post updates here.
Aug 17, 10:28 AM
Investigating
We are investigating an ongoing issue that is causing our core services to be unavailable for many users. We will post updates here as we go.
Aug 17, 10:17 AM
Incident
No-logout feature temporarily rolled back
Resolved
We have temporarily rolled back the no-logout feature on Windows we released on August 4th, due to issues being reported on some personal devices. We took the decision to immediately pull the feature to limit the impact on exams, while we investigate what causes this selection of devices to conflict with our software.
Impacted students reported an entire black screen when starting the exam environment, with only their cursor visible. The only way to regain access to the device was by rebooting the machine.
Students will now receive a standard auto-update when starting an exam that disables the no-logout functionality, meaning that Windows users will be logged out before starting their exam, just as they did before August 4th.
This incident had no impact on the availability of our services.
We will send more information about this rollback today in the Release Notes mailing list.
Impacted students reported an entire black screen when starting the exam environment, with only their cursor visible. The only way to regain access to the device was by rebooting the machine.
Students will now receive a standard auto-update when starting an exam that disables the no-logout functionality, meaning that Windows users will be logged out before starting their exam, just as they did before August 4th.
This incident had no impact on the availability of our services.
We will send more information about this rollback today in the Release Notes mailing list.
Aug 17, 9:30 AM